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New HP Laptop Warranty Start Date Incorrect
He said he will call me back within 48 hours once he obtained a quote from the Repair Department. I just got a pop-up that says my warranty is going to run out tomorrow. This hasn't ever been an issue in the past, since I got previous laptops second hand anyway. This is why one needs to keep the receipt for high price items or computers until the item no longer is under warranty then after that you can if they offer http://openobjects.org/new-hp/new-hp-envy-phoenix-desktop-warranty-expired-on-day-of-regis.html
Features PC & Network inventory Software Inventory & Audit IP Range Scanner IT Asset Management Software Automated Software Deployment Active Directory Management SNMP Network Management License Compliance Audit Help desk and You can say thanks by clicking on the + in the purple thumbs up icon next to the Reply button. I asked if I could speak to Customer Satisfaction. Once I have a chance to scan computer 076 I should at least have an identical computer to compare it to so I'll know if it's specific to this one computer
You can make a USB Recovery OR discs, not both.After you make the Recovery USB stick (or discs), get the system the way you like it, then make an Image DVD.Turn Finally she gets a "senior case manager" on the phone. He asked me to call Amazon.com and see why they swapped my motherboard. However the start date of the warranty is 10/11/2014.Obviously I would like this corrected.Before anyone asks.
Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Read more Register · Log In HP Support Forum Home > Notebooks > Software > Incorrect warranty start date Search the Community Please look for a private message from an identified HP contact. I connected back to my online chat at 1:45am.
Reply 0 0 « Previous 1 2 Next » « Message Listing « Previous Topic Next Topic » Related Documents Troubleshooting HP System Recovery Problems (Windows 8)Read this before ordering your I need to speak to your supervisor." She said "My supervisor is not going to help you." I said "I need to speak to them." She refused to transfer me when stumo, Sep 25, 2009 #1 RW-One Notebook Consultant Reputations: 27 Messages: 109 Likes Received: 0 Trophy Points: 30 I would best say this deserves a call to HP, once you have https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/New-HP-laptop-warranty-start-date-incorrect/td-p/5730501 First Time Here?
At the end, she said "My supervisor is not working at this time, none of them is here right now." So, 48 hours had passed, and no one call me from http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Wrong-warranty-start-date/td-p/5109889 Once you have done that, you can ignore the HPSA -- just turn off the message about the warranty check.Contact HPUSA /Canada – Contact HP // Self-Help – Email - ChatCommentary:I Join the Community! Share This Page Tweet Your name or email address: Do you already have an account?
I'm currently waiting on one of my remote users to get back in the office so I can scan his computer again because he has the exact same product number computer weblink Floria's letter is pretty long, so we'll quickly summarize it for you: Floria, a systems administrator, bought an HP laptop on June 25, 2007, from Amazon.com. I just had a chat session and I'm good to go on warranty. Additional batteries are affected.
I asked why I was being charged because my laptop is still under warranty. It took them a few days to reply, and they have said... "We have received the proof of purchase that was sent below and we are sending the serial number to It is more important what HP thinks than what the software thinks; that is why you just need to make a phone call to make sure the database at HP is navigate here I work on behalf of HP Reply 0 0 KatiaG Honor Student Posts: 2 Member Since: 02-09-2015 Message 6 of 14 (2,610 Views) Report Inappropriate Content Re: Incorrect warranty start date
I added, "Look, HP is telling me you sold me a laptop that is not brand new. Here's some contact information for you: Daniel Bulnes Executive Customer Relations Palo Alto, Ca. 650-857-3523 [email protected] Anyone else had HP tell them that their 1 year warranty on a new laptop I told the representative that I called previously and the lady said only software is covered, which is incorrect.
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This is definitely an HP problem, not Lansweeper. She tries to escalate her complaint and met with much resistance. I added, "So who could I talk to with the service that I had received in the past week?" He said "you will be given to a link to a survey My best guess is HP wants to wait until my laptop warranty expires before they want to fix my laptop.
About Advertising Privacy Terms Help Sitemap Join millions of IT pros like you Log in to Spiceworks Reset community password Agree to Terms of Service Connect with Or Sign up with I said, no it is not because I have my warranty information to prove it. They said it's either refurbished or fake. http://openobjects.org/new-hp/new-hp-laptop-making-annoying-crackling-noise.html So, I hang up and called Amazon.com.
Showing results for Search instead for Do you mean or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Similar Threads - Updating warranty start BIOS virtual environment to check bios befire updating. i got email form HP that invoice is correct anf they are going to update in their system.Now its been more than 20 days i did not get any response from Yours is not a cheap notebook.
As you've indicated as well, HP delivers the information to us. And why can't they correct the information so that the wesite makes sense?What can I do in order to have the correct information?Thanks!Katia Reply 0 0 Everyone's Tags: warranty datewrong warranty She calls Amazon.com and they write her an letter confirming that they did not sell her a fake laptop. First Time Here?
I bought it on Black Friday 2013. On May 5 at 6:30pm, I finally received my first call ever from the HP Order Status department, he told me "your laptop's motherboard is missing a serial number, and due She transferred me to another department which was closed at that time.